Terms and conditions

These website terms and conditions (“Website Terms”) apply to your use of Premier Plastic Cards Limited’s website at www.premierplasticcards.co.uk (the “Website”). You should read these Website Terms carefully. By accessing or using the Website, you confirm that you have read, understood and agree to these Website Terms.

Disclaimer

To the extent permitted by applicable law, Premier Plastic Cards Limited (“PPC”) disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party.

Privacy Policy

This Privacy Policy explains what personal information PPC collect about you when you use the Website.

(a) Personal Information
PPC will collect the following information:-

(i) name;
(ii) company name;
(iii) e-mail address;
(iv) telephone numbers;
(v) full company address;
(vi) delivery address.

Any personal information PPC collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details that PPC collect will be used primarily to process your order. PPC would also like to inform you periodically of various promotions that may be of interest to you using the e-mail address that you provide when using the Website.

(b) Cookies
PPC also collects data which enables it to recognise you, your preferences and how you use the Website. This data is collected by cookies. A cookie is a small file which asks permission to be placed on your computer’s hard drive. The cookie stores information only for as long as you are viewing the Website. A cookie does not in any way give us access to your computer or to more information about you other than the data that you choose to provide us.
Most web browsers can be set to prevent you from receiving cookies, notify you before accepting cookies or disable cookies altogether. If you disable cookies, you will not be able to receive personalised facilities, your progress to check out may take longer and you may not be able to take full advantage of the Website.

You should be aware that when you agree to these Website Terms you shall be deemed also to have read, understood and agreed to PPC’s Privacy Policy.

Viruses

PPC uses reasonable efforts to ensure that this Website is free from viruses and other harmful content. PPC cannot however guarantee that your use of this Website (including any content on it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have antivirus software to enable you to use the Website safely and to screen out anything that may damage or harm your computer or other device. Except as otherwise provided by law PPC shall not be liable to any person for any loss or damage they suffer as a result of viruses or other harmful content that they access from or via the Website.

PPC excludes all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law. PPC accepts no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these Website Terms or your use of the Website.

Liability

Nothing in these Website Terms shall exclude or limit PPC’s liability for personal injury or death caused by PPC’s negligence. Except to the extent required by applicable law PPC shall not be liable for any loss or damage which may arise from the use of or reliance on any content or information displayed in or on this Website.

These exclusions shall be governed by and construed in accordance with English law. If any provision of these exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Third Parties

Only PPC and you shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Entire Agreement

These Website Terms (including, where applicable, our Privacy Policy and PPC’s Terms and Conditions of Sale (see below)) set out the entire agreement between you and PPC and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

Jurisdiction

Any matter that arises out of your use of this Website (including any contract entered between you and PPC through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Website Terms

PPC reserves the right to change and update these Website Terms from time to time. By continuing to access and use this Website, you will be deemed to have agreed to any changes or updates to the Website Terms.

Terms and Conditions of Sale

By placing an order through the Website, you confirm that you have read, understood and agree to PPC’s terms and conditions of sale in their entirety.

(a) Goods and service descriptions
PPC have taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all goods and services have been fairly described. PPC reserves the right to vary the specification or description, withdraw, modify or amend any goods on the Website without prior notice. When ordering products or services through the Website, you should note that orders will only be accepted if there are no material errors in the description of the goods or services or their prices as advertised on this Website.

(b) Acceptance of orders
Completion of the online checkout process does not constitute PPC’s acceptance of your order. PPC’s acceptance of your order will take place only when PPC confirm in writing by e-mail that your order has been accepted.

(c) Price
All prices are displayed in pounds Sterling exclusive of UK VAT unless expressly indicated otherwise. Prices for goods may change from time on the Website, but any such changes will not affect any orders in respect of which PPC have already sent you a dispatch confirmation.

(d) Checkout process
During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that PPC will collect and store your personal information (but not payment details) and will only use your personal information in accordance with PPC’s Privacy Policy (see above). Payments will be handled by Sage Pay who will handle payment details in accordance with their security policy which can be viewed at www.sagepay.com/securitypolicy.

(e) Delivery
Delivery will be to the UK address specified in your order.
Notwithstanding delivery, all products that you order through the Website will remain the property of PPC until full payment has been received for them.
All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order.
PPC shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond PPC’s control.

(f) Payment
All card payments are subject to authorisation by your card issuer. PPC will take payment once it has checked your card details and the availability of goods and materials to meet your order.
If PPC is unable to supply you with the product or service you ordered or if it is not possible to process your payment, your order will not be processed. PPC will use all reasonable endeavours to contact you by e-mail and/or telephone to advise you accordingly but shall have no liability to you resulting or arising from the non processing of your order . In the event that you have already paid for the goods or services PPC will refund you as soon as is reasonably possible.

(g) Your right to cancel
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations 2000 to cancel your order in writing within seven working days following your receipt of the goods (“the cancellation period”) . If you wish to exercise this cancellation right you must send your cancellation notice to cancellation@premierplasticcards.co.uk

IMPORTANT: You should be aware that the legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to products which at your request have been personalised in any way or made to your specification.

You must take reasonable care of any goods that you wish to return. You must not use them and you should return them to PPC in their original packaging. You will be responsible for the cost of returning the goods if you cancel your order during the cancellation period.

If you cancel goods pursuant to your rights under the Distance Selling Regulations and at the time of cancellation you have already paid for the goods PPC will refund your money

(a) within 30 days of you cancelling your order if the goods have not yet been dispatched to you ; or
(b) within 30 days of receipt of the returned goods if the goods have been dispatched to you. You must notify PPC by e-mail (returns@premierplasticcards.co.uk) of any returned goods that you have sent .

Any refunds given by PPC will be made to the debit/credit card account provided when you placed your order.

(h) Damaged goods, discrepancy or shortage of order
You must check all goods you receive against your order. If the goods you receive are damaged or incorrectly supplied or there is a shortage of the goods you must notify PPC immediately on delivery or if you are unable to view the items on receipt, you must inform PPC (by post, phone or e-mail only) within 48 hours of delivery You must return the goods to PPC as soon as possible after informing PPC that the goods are damaged or have been incorrectly supplied. PPC will replace the goods or where this is not possible PPC will refund the cost of the goods (including a refund of the delivery charges for returning the goods to PPC) to the debit/credit card account provided when you placed your order.

(i) Damage to goods during the course of return
PPC will not be responsible for any loss or damage to any goods which you return to PPC. If returned goods are lost or damaged in transit, PPC reserve the right to charge you (or not to refund any amounts attributable to) such loss or damage.

(j) Liability
Nothing in these terms and conditions of sale shall limit PPC’s liability for personal injury or death caused by PPC’s negligence or for fraud.

As a consumer you have certain rights, including legal rights relating to faulty or incorrectly described goods. Nothing in these terms and conditions of sale shall affect these legal rights and PPC will perform its obligations hereunder with reasonable care and skill.

All goods supplied by PPC will be of satisfactory quality. If goods are delivered to you that are not of satisfactory quality PPC will replace the goods or where this is not possible PPC will refund the cost of the goods (including a refund of the delivery charges for returning the goods to PPC).

PPC will only be responsible for losses that are a natural, foreseeable consequence of PPC’s breach of these terms and conditions of sale. PPC will not be liable to you if PPC is prevented or delayed from complying with its obligations under these terms and conditions by anything you (or anyone acting on your behalf) does or fails to do or due to events which are beyond PPC’s reasonable control.

In any event PPC will not be liable for any losses related to any business of yours including (without limitation) lost data, lost profits, lost revenues or business interruption.

(k) Miscellaneous provisions
These terms and conditions of sale may be updated or amended by PPC from time to time to comply with the law or to meet PPC’s changing business requirements without notice to you. Any updates or amendments will be posted on the Website.

These terms and conditions of sale supersede any other terms and conditions previously published by PPC and any other representations or statements made by PPC to you, whether oral, written or otherwise.

If any court of competent jurisdiction shall find any of these terms and conditions of sale to be illegal, invalid or unenforceable, the remaining clauses of these terms and conditions of sale shall remain in full force and effect.

No third party shall be entitled to enforce any of these terms and conditions of sale, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

These terms and conditions of sale are governed by English law. In the event of any matter or dispute arising out of or in connection with these terms and conditions of sale PPC and you agree to submit to the exclusive jurisdiction of the English courts.